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  • End user computing support

    and purchasing assistance

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    At CemTek we provide a range of services across a number of areas and we strive to be seen not simply as a vendor to our clients but as a strategic partner when it comes to IT and keeping business working whilst supporting their expansion and growth. Our relationship and work with DDB is testament to that approach.​

    DDB China is a leading creative agency in China providing a full range of brand marketing services. As one of the first 4A advertising agencies to enter the Chinese market, DDB China has served a large number of prestigious international and local enterprise brands, helping customers to improve the effectiveness of brand communication and achieve significant performance growth through the most innovative market integration solutions.

    DDB is headquartered in New York and has more than 200 offices in more than 90 countries. DDB China has offices in Shanghai, Beijing and Guangzhou.

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    End user support

    CemTek to provide all technical solutions for DDB issues. This will include servers, desktops, PC/Apple platform, software issues, backups and other IT issues that may arise. All IT problems will be handled through the Cemtek’s escalation process.

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    O365 Migration

    Cemtek are responsible for managing the project schedule; and for overall project success. All migration of data performed by Cemtek, include email, calendar, contacts from DDB's on-premise environment to Office 365.

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    Consulting

    CemTek to also consult and advise on all IT management issues, from a technical point of view. This includes advises and implementation on upgrading and maintaining the network infrastructure going forward and advice on the technical solutions required to solve specific operating difficulties, such as software solutions for particular roles in DDB.

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    Purchasing assistance

    Further to this, Cemtek will be responsible for purchasing assistance. DDB regularly require quotes and help purchasing. Cemtek to recommend suppliers & provide these quotes according to the DDB procedures.